Refund & Return Policy

At I&T Fashion, we value customer satisfaction and strive to deliver high-quality fashion products. We request customers to carefully read this Refund & Return Policy before placing an order.

This policy applies to our collections including Glasses, Bags, Jackets, and Fashion Accessories.

Return Policy

I&T Fashion offers a 4-day return and exchange period from the date of delivery for eligible products.

A return or exchange request may be raised within 4 days of delivery only in cases where the product is damaged, defective, or incorrect, subject to verification.

For damaged or defective product claims, customers are required to provide a clear unboxing video showing the condition of the package and product at the time of opening.

Return or exchange availability may vary by product. Products eligible for return or exchange will be identified on the respective product page.

Requests submitted after the applicable 4-day period may not be accepted.

Cancellation Policy

Orders can be cancelled only before the product has been shipped.

Once an order has been dispatched, cancellation may not be possible through the website.

Customers should contact the I&T Fashion support team as soon as possible after placing an order if they wish to request cancellation.

Return & Exchange Conditions

To qualify for an approved return or exchange, the following conditions generally apply:

  • The product must be unused and unworn.
  • The product must not have been washed, altered, damaged, or misused.
  • Original packaging must be retained.
  • All original tags, labels, accessories, and included items must be present.
  • The product must be in the condition in which it was delivered.
  • Customers may be required to provide photographs or an unboxing video for verification.

Products that show signs of use, alteration, accidental damage, or missing packaging/tags may not be eligible for return or exchange.

Non-Returnable Products

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, clearance status, or product-specific terms.

The applicable return or exchange conditions will be mentioned on the individual product page wherever relevant.

Exchange Process

Once a return or exchange request is received, our team may review the order details, product condition, photographs, video evidence, and other information provided by the customer.

If the request is approved and pickup service is available in the customer’s area, we may arrange a pickup through our logistics partner.

Where pickup is unavailable, the customer may be required to self-ship the product to the designated return address provided by I&T Fashion.

Exchange-related shipping or handling charges, where applicable, may vary depending on the circumstances.

Refund Policy

I&T Fashion does not offer refunds for returned products under this policy.

For an eligible damaged, defective, or incorrect product claim, the approved resolution will generally be an exchange or replacement, subject to product availability and verification.

If the same product is unavailable, our support team will communicate the available resolution.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

For faster resolution, please provide:

  • Order number
  • Product details
  • Clear photographs of the product
  • Photographs of the outer packaging
  • Unboxing video, where applicable

The claim will be reviewed by our team before an exchange or replacement is approved.

Important Notes

I&T Fashion reserves the right to approve or reject a return or exchange request based on the applicable eligibility criteria and verification of the claim.

A return or exchange may be rejected if:

  • The request is submitted after the applicable return period.
  • The product has been used or worn.
  • Tags or original packaging are missing.
  • The product has been altered or damaged after delivery.
  • Required photographs or video evidence are not provided where requested.
  • The issue is determined to be normal wear and tear or customer-caused damage.

Policy Updates

I&T Fashion reserves the right to modify or update this Refund & Return Policy at any time without prior notice.

Any changes will become effective immediately after the revised policy is published on the website.

Contact Us

For questions regarding cancellations, returns, exchanges, or product-related claims, please contact us through our Contact Us page.